At Attizaz LLC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
You have 14 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused, unplayed with, and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase (receipt or order confirmation) is required
Non-Returnable Items
Certain items cannot be returned, including:
- Used or damaged toys (unless defective)
- Items missing original packaging
- Clearance or final sale items (if applicable)
Refunds
Once we receive and inspect your return:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed to your original payment method within 5–10 business days
Shipping Costs
- Shipping fees are non-refundable
- Customers are responsible for return shipping costs unless the item is defective or incorrect
Damaged or Defective Items
If your item arrives damaged or defective:
- Please contact us within 48 hours of delivery
- Provide photos of the issue for quick resolution
- We will offer a replacement or full refund at no additional cost
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: contact@attizazllc.com